After formally put into service, the guarantee period of equipment is one year.

In guarantee period, our party will offer different kinds of parts & fittings free of expense and free service unless the damage due to artificial factor.

For the technology and technical matters appeared in operation process of equipment, we shall answer and handle them within 24h after receiving customer phone call or Fax notice.

When existing different opinion to equipment, our party will appoint person to know the reason for appearing poor quality problem within 3 days. If quality disqualification is actually caused by malfunction in production, our company will carry out compensation or replacement according to the provision in contract. If the problems of machine fault, etc. caused by misoperation of user's worker, our company will make great effort for assistance till satisfaction of customer.

Track service for life. For equipments with over a year of guarantee period, we merely take the cost price pf parts when exchanging the spoilage parts. Perform free service and regularly collect operation information and proposal about the equipment in written form so as to improve the quality of our products.